Privacy Policy
Last Updated: 31st July 2025
OMFB Pacific Pty Ltd (“we”, “us”, or “our”) is committed to protecting your personal information and complying with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the Australian Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our website.
By using our website, you consent to the data practices described in this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal data when you interact with our website.
1.1 Information You Provide to Us
We collect the following information through our forms:
Contact Form (for inquiries):
First Name
Last Name
Email Address
Phone Number
Company Name
Industry
Full Address
How Can We Help You (Message)
Newsletter Opt-In (optional checkbox):
“Yes, keep me in the loop with product news, updates, and helpful resources from OMFB Pacific.”
If you check this box, we may add you to our mailing list to receive occasional emails about products, updates, and technical resources.
Newsletter Subscription Form:
First Name
Email Address
Used for sending marketing emails only if you opt in. You can unsubscribe at any time. Email communications are managed through ActiveCampaign and Mailchimp.
Catalog Access / Registration Form:
First Name
Last Name
Email Address
Phone Number
Company Name
Industry
Applications or Equipment
Used for providing access to restricted materials and responding to related inquiries.
1.2 Information Collected Automatically
We automatically collect certain technical and usage information via cookies and tracking technologies, such as:
IP address
Browser type and operating system
Device type
Pages visited and time spent
Clicks, scrolls, and other user interactions
2. How We Use Your Information
We use your personal information for the following purposes:
To provide services: Responding to inquiries, fulfilling information requests, and providing catalog access
To communicate with you: Responding to messages and providing relevant updates
To send marketing communications (only if you have opted in)
To improve our website: Analyzing usage to enhance functionality and user experience
To comply with legal obligations: Responding to lawful requests, protecting our rights, and fraud prevention
To serve relevant advertisements: Including through platforms like Google Ads and Meta Ads (Facebook & Instagram)
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather analytics.
Third-Party Tools We Use:
Google Analytics
Tracks user behavior for site improvement
Opt-out: https://tools.google.com/dlpage/gaoptout
Microsoft Clarity
Provides session replays and heatmaps for usability analysis
Privacy Policy: https://privacy.microsoft.com/en-us/privacystatement
Meta Pixel
Tracks user interactions for analytics and ad targeting on Meta platforms (e.g., Facebook and Instagram)
Learn more: https://www.facebook.com/privacy/policy/
Google Ads and Meta Ads
We use Google Ads and Meta Ads for advertising and remarketing purposes. These platforms may use cookies and tracking pixels to serve ads based on your past visits to our website.
You can manage cookies via your browser settings or opt out of tracking using the links above.
4. Data Security and Retention
We implement appropriate technical and organizational measures to protect your personal data.
Security Measures: Secure servers, encryption, access controls, and regular reviews
Data Retention: Personal data is retained only as long as necessary for the purposes outlined above or to comply with legal obligations
If you wish to update or delete your information, please contact us at sales@omfbpacific.com.
5. Sharing and Disclosure
We do not sell or rent your personal information. We may share your data under the following circumstances:
Service Providers
We use trusted third-party partners to operate and support our website and services, including:
Google Analytics and Google Ads (website analytics and advertising)
Microsoft Clarity (session tracking)
Meta Ads and Meta Pixel (advertising and user behavior tracking)
ActiveCampaign and Mailchimp (email marketing management)
IT and hosting providers
These providers process data on our behalf and are bound by confidentiality and data protection obligations.
Legal Requirements
When disclosure is required by law, regulation, or legal process
Business Transfers
In case of a merger, acquisition, or asset sale, your data may be transferred
6. Your Rights and Choices
Depending on your location (EU, Australia, etc.), you may have the following rights:
Right to Access: Request a copy of your personal data
Right to Rectify: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your data (subject to legal limitations)
Right to Object or Withdraw Consent: Especially in relation to marketing
Right to Data Portability (EU/UK users)
To exercise any of these rights, email us at sales@omfbpacific.com. We will respond within a reasonable timeframe.
7. International Data Transfers
As we use third-party service providers (e.g., Google, Meta, Microsoft, ActiveCampaign, Mailchimp) that may process data in other countries, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or other GDPR-approved mechanisms.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.
Any changes will be posted on this page with an updated “Effective Date.”
9. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or how we handle your personal data, you can contact us at:
OMFB Pacific Pty Ltd
29 Trevi Cres
Tullamarine, VIC, 3043
Australia
Email: sales@omfbpacific.com
Phone: 1300 040 600
